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John Appleseed

John Appleseed

Beta Tester

Beta Tester with experience evaluating web-based tools for functionality, usability, and reliability. Skilled at identifying bugs, documenting issues clearly, and helping teams improve digital products before release. Currently testing resume-building workflows, templates, and export functions at ResumeWorks Pro. Known for strong attention to detail, practical feedback, and a user-first mindset.

  • Manual QA Testing
  • Bug Tracking and Documentation
  • Regression Testing
  • User Acceptance Testing
  • Cross-Browser and Device Testing
  • Usability Analysis
  • Workflow Validation
  • PDF and Export Testing
  • Jira and Trello
  • Slack and Google Workspace

Beta Tester - ResumeWorks Pro

Jan 2024 - Present

  • Execute structured and exploratory tests for resume builder features and user workflows
  • Document defects with screenshots, reproduction steps, and severity notes
  • Validate layout behavior across templates, devices, and export formats
  • Re-test resolved issues and confirm release readiness
  • Provide usability recommendations to improve the customer experience

Customer Support and QA Assistant - North Shore Digital Tools

Jan 2021 - Jan 2024

  • Resolved user issues while identifying broader product problems for escalation
  • Tested updates to web tools and recorded defects before launch
  • Helped improve support documentation and internal troubleshooting resources

Administrative Coordinator - Maple Ridge Career Centre

Jan 2018 - Jan 2021

  • Supported resume and job search services for community clients
  • Assisted with office systems, scheduling, records, and digital tools
  • Helped users navigate online forms and improve application materials

Education & Certifications

Diploma - Douglas College

Computer Systems Technology

Certificate - Google

UX Design

Certificate - Google

Software Testing Foundations

Certificate - Google

Introduction to Web Accessibility

Volunteer Work

Resume Workshop Volunteer - Community Employment Outreach Program

  • Help individuals strengthen resumes and job applications
  • Support users with online job search platforms and basic digital tasks

Contact

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